The first step is to have a chat with us. Our office team will spend time talking to you in order to understand your personal situation and the type of home care and support you need. Find your local office and either call us or send us an email. We’ll be in touch to have this initial, no obligation chat.
The next step is for our support team to meet with you in your home where they will make their initial assessment. They will discuss your individual needs, challenges, goals, life enjoyment as well as assess your home and surroundings
From the initial assessment, we create a care plan that is as individual as you – right down to detailing your favourite cup and saucer and chocolate bar! Of course, it contains all the important details too such as medication, timing frequency and so on. Once approved by you, we move onto the next stage.
We carefully match our customers with their Care Assistant based on wide-range of criteria, but most importantly, based on on personalities.
Your care with Capital Care will begin, care that has been tailored specifically to meet your individual needs.